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Cookie Policy

Understanding how iloraventi uses tracking technologies to enhance your financial record management experience

What Are Cookies and Tracking Technologies

When you visit iloraventi.com, we use various tracking technologies to improve your experience and provide better financial record management services. These small data files help us remember your preferences and understand how you interact with our platform.

Cookies are text files stored on your device that contain information about your browsing activity. We also employ similar technologies like web beacons, pixels, and local storage to gather insights about site usage patterns.

How These Technologies Work

Each time you visit our website, these technologies collect information about your device, browser settings, and interaction patterns. This data helps us personalise content, remember your login status, and analyse which features are most valuable to our users.

Some tracking occurs immediately when pages load, while other data collection happens based on your specific actions – like clicking buttons, filling forms, or navigating between sections of our financial tools.

Types of Tracking We Use

Essential Functionality

These enable basic website operations like secure login, form submissions, and navigation between pages. Without these, core financial record features wouldn't function properly.

Performance Analytics

We track page load times, error rates, and user flow patterns to identify technical issues and optimise system performance for better user experience.

Personalisation Features

These remember your dashboard preferences, default settings, and frequently accessed tools to create a more tailored experience for your financial management needs.

Marketing Insights

We analyse which content resonates with different user segments and track campaign effectiveness to improve our educational resources and service offerings.

Data Collection Methods

Beyond traditional cookies, we use session storage for temporary data, local storage for user preferences, and server logs to monitor system health and security threats.

Our analytics tools track mouse movements, scroll depth, and time spent on different sections. This helps us understand which financial tools are most engaging and where users might need additional support.

Enhancing Your Experience

Here's how tracking technologies directly improve your iloraventi experience:

  • Automatically saving your work as you input financial data, preventing loss during unexpected disconnections
  • Remembering your preferred date formats, currency displays, and dashboard layout choices
  • Providing faster page loads by caching frequently accessed reports and documents
  • Detecting unusual login patterns to protect your account from unauthorised access
  • Suggesting relevant financial tools based on your usage patterns and business type
  • Customising help content to match your experience level and most-used features

Real-Time Adaptations

Our system adjusts interface elements based on your behaviour. If you frequently access certain reports, we'll surface those options more prominently. When you struggle with particular features, we can offer targeted assistance.

For returning users, we restore your previous session state – including filtered views, selected date ranges, and partially completed forms. This continuity makes your financial record management more efficient.

Managing Your Preferences

You control how tracking technologies interact with your browsing experience. Most browsers allow granular management of these preferences through their settings menus.

Browser-Based Controls

Chrome: Settings → Privacy and Security → Cookies and other site data

Firefox: Options → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Manage Website Data

Edge: Settings → Site Permissions → Cookies and stored data

Impact of Blocking Tracking

Disabling certain tracking technologies may affect your iloraventi experience. Essential cookies are required for login and data security, but you can typically disable performance and marketing tracking without losing core functionality.

Some personalisation features won't work without preference cookies – you'll need to reconfigure settings each visit. Analytics blocking won't impact your ability to use financial tools, though we can't provide usage-based recommendations.

Data Retention and Your Rights

Different tracking technologies have varying retention periods based on their purpose and legal requirements:

  • Session cookies expire when you close your browser or after 24 hours of inactivity
  • Preference settings remain stored for up to 12 months unless manually cleared
  • Analytics data is aggregated and anonymised after 90 days of collection
  • Security logs are retained for 6 months to support fraud detection and prevention

Your Control Options

You can request deletion of stored preferences and tracking data by contacting our support team. We'll process these requests within 30 days, though some essential security logs may be retained longer as required by Australian financial regulations.

For transparency, we maintain records of data processing activities and can provide details about what information we've collected about your account upon request.

Questions About Our Cookie Policy?

For specific questions about tracking technologies or data usage

Email: support@iloraventi.com

Address: 171 La Trobe St, Melbourne VIC 3004, Australia

Phone: +61416186121

This Cookie Policy was last updated in March 2025. We review and update our tracking practices regularly to ensure compliance with current privacy regulations and to improve user experience.

Contact Information

Address:
171 La Trobe St
Melbourne VIC 3004
Australia

Phone: +61416186121

Email: support@iloraventi.com

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